At PowerTherapyAI, we’re committed to your satisfaction and success. Our goal is to ensure you are happy with your purchase and experience. If you're not satisfied, we offer a full refund within 30 days of purchase. We encourage customers to carefully review the product to make sure it meets your needs, as we want to provide an excellent experience from start to finish.

30-Day Return Period

You may request a refund or credit within 30 calendar days from the date of purchase. All refund requests will be reviewed and, if approved, will be processed in a timely manner. Please note, products or services returned after the 30-day period may not be eligible for a refund or exchange.

Non-Returnable Products

Some products or services may be marked as non-returnable, and these are considered final sale. These items will not be eligible for refund or return.

Refund Process

Refund requests must be submitted directly to our support team at [email protected]. We will assess your request and, if approved, a refund or credit will be issued within 14 calendar days.

Refunds will be issued to the original payment method (e.g., credit card, PayPal).Please note that shipping, handling fees, and any applicable restocking fees may be deducted from the refund amount.

Unauthorized Returns

To ensure a smooth return process, we require prior authorization for all returns. Any products returned without approval will not be refunded or exchanged, and the items will not be shipped back to you.

Return Shipping

Approved returns must be received by us within 7 calendar days

from the approval date. Failure to return items within this period may result in a reduction or elimination of the refund or credit.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account and credit card statement.

Contact your credit card company or bank, as processing times may vary. If you’ve done all of the above and still haven’t received your refund, please reach out to us at [email protected].

Clear Communication for Satisfaction

To ensure transparency and help you make informed decisions, we will keep you updated via email and messaging channels throughout the refund process. For A2P communication, we will only send relevant, non-spammy messages and ensure that we follow carrier guidelines to respect your privacy and preferences.

We value your trust and strive to provide excellent service. Should you have any further questions or need assistance with your refund request, our support team is here to help.